News

We're excited to share that Passwork's customer support has been recognized as the best in the Password Managers category by Software Advice. This award is based on real customer reviews and serves as an objective indicator of our product and service quality — we don't just answer questions, we help clients solve their challenges effectively.

What customers say about us

There are many reviews available across multiple platforms, and here are some of them.

"Clients highlight our responsiveness, deep expertise, and willingness to help even in non-standard situations. Excellent support during the testing and implementation phase, as well as very responsive managers who quickly and flexibly helped resolve all organizational issues." — Information security officer

Passwork has improved the internal security at the Melle city administration by creating a reliable system for password management:

"I ran into some minor difficulties after migrating to Passwork 7, but the support team literally walked me through the entire process. Within a day at most, I received answers to all my questions. Perfect. No issues. I'm very satisfied." — System administrator

Through careful evaluation and a security-focused implementation strategy, the deployment proceeded smoothly. A tailored onboarding approach drove high user adoption.

About the platform

Software Advice is an international platform for discovering and comparing IT solutions for businesses. It's part of Gartner Digital Markets, alongside GetApp and Capterra, which recognized Passwork with the Best Ease of Use 2025 award in the password management category by Capterra, a leading software review platform.

At Passwork, we believe cybersecurity should feel manageable, not overwhelming. Our expert support team and managers work closely with you, offering fast responses, practical guidance, and personal assistance whenever you need it.

Customer trust and honest feedback play a key role in how we improve and develop Passwork.

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Self-hosted password manager for your business

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Passwork has successfully completed the penetration testing, carried out by HackerOne — the world’s largest platform for coordinating bug bounty programs and security assessments. This independent evaluation confirmed Passwork’s highest level of data protection and strong resilience against modern cyber threats.

What the pentest covered

Security architecture and data protection
Experts examined the overall design of Passwork’s infrastructure, focusing on how sensitive data is stored, transmitted, and protected.

Protection against major web vulnerabilities
The assessment included a comprehensive check for vulnerabilities listed in the OWASP Top 10 and SANS Top 25, ensuring that Passwork is safeguarded against the most widespread and dangerous web application threats.

User authentication and authorization mechanisms
The test verified the robustness of login processes, session management, and access control systems to prevent unauthorized access.

API security and access control
Security specialists thoroughly tested Passwork’s API endpoints, checking for proper validation, authorization, and protection against unauthorized or malicious requests.

Incident detection and response
The evaluation reviewed Passwork’s ability to detect, respond to, and recover from security incidents, ensuring rapid mitigation of potential threats.

Resilience against targeted attacks
Simulated attacks tested Passwork’s defenses against advanced persistent threats.

Why this matters

For IT leaders, developers, and security professionals, independent penetration testing provides objective assurance that a product’s security measures are not just theoretical but effective against real-world attack vectors. The collaboration with HackerOne means that Passwork’s security was tested by some of the world’s leading ethical hackers, using up-to-date tactics and tools.

Continuous improvement

Passwork’s recent ISO 27001 certification, combined with the positive results of this penetration test, demonstrates a systematic approach to information security management. Passwork undergoes regular assessments, code reviews, and updates to ensure ongoing compliance with best practices and emerging standards.

Our security team monitors the threat landscape and adapts defenses proactively, so your data remains protected as new risks evolve. We are constantly developing and improving Passwork, keeping its security aligned with the industry-leading standards at every stage.

Python connector 0.1.5: Automated secrets management

The new Python connector version 0.1.5 expands CLI utility capabilities. We’ve added commands that solve critical tasks for DevOps engineers and developers — secure retrieval and updating of secrets in automated pipelines. What this solves Hardcoded secrets, API keys, tokens, and database credentials create security vulnerabilities and operational bottlenecks.

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Passwork: Secrets management and automation for DevOps

Introduction In corporate environment, the number of passwords, keys, and digital certificates is rapidly increasing, and secrets management is becoming one of the critical tasks for IT teams. Secrets management addresses the complete lifecycle of sensitive data: from secure generation and encrypted storage to automated rotation and audit trails. As

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Passwork has been recognized with the "Best Ease of Use 2025" award in the password management category by Capterra, a leading software review platform. This award is based on genuine user reviews, providing an accurate reflection of our customers' trust, satisfaction, and positive experiences.

What customers say about us

The Capterra award solidifies Passwork's reputation as the go-to solution for businesses seeking a combination of robust security and unparalleled usability — and our clients agree.

"The best thing is the near-zero end-user problems — it's so intuitive that none of the users had any further questions after first introducing the software." — CTO

The award highlights our commitment to providing businesses worldwide with intuitive, user-friendly password management solutions.

"Intuitive interface and team-friendly features make it a fantastic choice for businesses and individuals looking for a secure and flexible password management solution." — Head of IT

About the platform

Capterra is a U.S.-based online platform that helps businesses discover, compare, and choose software solutions. It features verified user reviews, side-by-side product comparisons, pricing information, and category rankings across thousands of software types. Companies use Capterra to research tools based on real customer feedback, while software vendors use it to showcase their products and connect with potential buyers.

At Passwork, we believe that cybersecurity shouldn't be complicated. That’s why we’re committed to delivering a solution that’s not only secure and efficient but also incredibly simple to use.

"Passwork adoption is getting very good: employees are taking to new features easily. They are already organizing space to fit their structure, thinking about how to design vaults."  — System administrator

We are grateful to our customers for their trust and feedback, which drive us to make Passwork even better. 

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We’re excited to share that Passwork’s customer support has been recognized as the best in the Password Managers category by Software Advice.

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Passwork 7 release

In Passwork 7, we improved everything: completely rewrote the code using the latest technologies, implemented a full-fledged API, updated the interface, redesigned groups and roles, abandoned the automatic addition of system administrators to vaults, and made access rights management even more flexible. This will significantly enhance the convenience of administration

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Case study: City of Melle and Passwork

Passwork has improved the internal security at the City of Melle by creating a reliable system for password management.

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