We're excited to share that Passwork's customer support has been recognized as the best in the Password Managers category by Software Advice. This award is based on real customer reviews and serves as an objective indicator of our product and service quality — we don't just answer questions, we help clients solve their challenges effectively.
What customers say about us
There are many reviews available across multiple platforms, and here are some of them.
"Clients highlight our responsiveness, deep expertise, and willingness to help even in non-standard situations. Excellent support during the testing and implementation phase, as well as very responsive managers who quickly and flexibly helped resolve all organizational issues." — Information security officer
Passwork has improved the internal security at the Melle city administration by creating a reliable system for password management:
"I ran into some minor difficulties after migrating to Passwork 7, but the support team literally walked me through the entire process. Within a day at most, I received answers to all my questions. Perfect. No issues. I'm very satisfied." — System administrator
Through careful evaluation and a security-focused implementation strategy, the deployment proceeded smoothly. A tailored onboarding approach drove high user adoption.
About the platform
Software Advice is an international platform for discovering and comparing IT solutions for businesses. It's part of Gartner Digital Markets, alongside GetApp and Capterra, which recognized Passwork with the Best Ease of Use 2025 award in the password management category by Capterra, a leading software review platform.
At Passwork, we believe cybersecurity should feel manageable, not overwhelming. Our expert support team and managers work closely with you, offering fast responses, practical guidance, and personal assistance whenever you need it.
Customer trust and honest feedback play a key role in how we improve and develop Passwork.
Eirik Salmi
Eirik Salmi
Passwork Blog